Shipping Policy At Brandverse Media, we are committed to delivering your doors, door frames, chokhats, and related products safely and on time. Since our products may be large, heavy, or customized, shipping arrangements can vary depending on the product, quantity, destination, and order specifications.Please read the following Shipping Policy carefully before placing an order.1. Shipping LocationsWe currently provide delivery services across India, subject to product availability and serviceability of the delivery location.For certain remote or difficult-to-reach locations, additional delivery charges or special transportation arrangements may apply.2. Order Processing TimeOrders are generally processed after confirmation of the order and successful receipt of the applicable payment. Standard products may require [X–X] business days for processing. Customized or made-to-order products may require additional manufacturing time. The estimated delivery timeline will be communicated to the customer at the time of order confirmation.Please note that manufacturing and delivery timelines may vary depending on product specifications, order quantity, customization, and availability of raw materials.3. Delivery TimeAfter the order is dispatched, delivery generally takes approximately [X–X] business days, depending on the destination and transportation conditions.The delivery timeline provided by Brandverse Media is an estimated timeframe and may be affected by: Weather conditions Transportation delays Public holidays Regional restrictions Unforeseen logistical issues High order volumes Remote delivery locationsWe will make reasonable efforts to deliver your order within the estimated timeframe.4. Shipping ChargesShipping charges may vary depending on: Delivery location Product size and weight Order quantity Type of product Transportation requirements Special handling or installation requirementsAny applicable shipping charges will be communicated to the customer before order confirmation.For bulk orders or large projects, customers may contact our team for a customized transportation quotation.5. Large & Heavy ProductsDoors, frames, chokhats, and other construction-related products can be bulky and heavy.For such orders, delivery may be arranged through specialized transportation or third-party logistics partners. The customer may be required to ensure that the delivery location is accessible to the transport vehicle.Any additional charges associated with difficult access, unloading, lifting, or special transportation requirements may be payable by the customer unless otherwise agreed in writing.6. Customized / Made-to-Order ProductsCustomized products are manufactured according to the specifications provided and approved by the customer.Once manufacturing has started, changes to product dimensions, design, specifications, or quantity may not be possible. Delivery timelines for customized products may also differ from standard products.Customers are advised to carefully verify all measurements and specifications before confirming their order.7. Delivery AddressCustomers are responsible for providing a complete and accurate delivery address, including: Full name House/building number Street/locality City State PIN code Contact numberBrandverse Media will not be responsible for delays or additional delivery costs caused by incorrect or incomplete address information provided by the customer.8. Inspection at DeliveryCustomers are requested to inspect the product carefully at the time of delivery.Please check for: Visible damage Broken or damaged components Incorrect product Missing items Packaging damageIf any visible damage or discrepancy is found, please inform the delivery person and contact Brandverse Media as soon as possible.Where possible, customers should take photographs or videos of the packaging and product at the time of delivery to assist with the resolution of any damage-related claim.9. Damaged Products During TransportationIf a product arrives damaged, please contact us within [24/48] hours of delivery with photographs/videos of the product and packaging.Our team will review the matter and determine the appropriate resolution in accordance with our Return, Replacement and Refund Policy.Claims made after the specified reporting period may not be accepted.10. Delayed or Failed DeliveryIf delivery is delayed because of circumstances beyond our reasonable control, including natural events, transportation disruptions, strikes, government restrictions, or other unforeseen circumstances, we will make reasonable efforts to keep the customer informed.If a delivery attempt fails because the customer is unavailable or the delivery location cannot be accessed, additional delivery or transportation charges may apply for re-delivery.11. Delivery ConfirmationDelivery will be considered completed once the product has been delivered to the customer or an authorized person at the provided delivery address.Customers should ensure that an authorized person is available to receive the order.12. InstallationUnless specifically mentioned in the product description or order confirmation, shipping/delivery does not automatically include installation or fitting services.If installation services are available for a particular product or location, the applicable charges and terms will be communicated separately.