Terms of ServiceEffective Welcome to Brandverse Media. These Terms of Service (“Terms”) govern your access to and use of shop.brandversemedia.com and your purchase of products offered through our website.By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.Important: The website currently appears to contain some default WooCommerce/Woostify demo content, including fashion products and template text. Before publishing these Terms, make sure the live website is updated with your actual door products, company details, contact information, pricing, shipping terms, and policies.1. About Our BusinessBrandverse Media is engaged in the manufacturing and supply of doors, door frames/chokhats, stainless steel doors, and related door solutions.Our products may be available in standard as well as customized specifications depending on the product and customer requirements.2. Acceptance of TermsBy using this website, you confirm that: You have read and understood these Terms. You agree to comply with applicable laws and regulations. The information provided by you during registration or ordering is accurate and complete. You are responsible for maintaining the confidentiality of your account information, where applicable. You accept our applicable Shipping Policy, Privacy Policy, and Return/Refund Policy.3. Products and Product InformationWe make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, prices, and other information displayed on the website are accurate.However: Product images may vary slightly from the actual product because of photography, lighting, screen settings, or manufacturing variations. Actual colours and finishes may differ slightly from images displayed online. Specifications may be updated or modified where necessary. Availability of products may change without prior notice.For customized products, the specifications approved by the customer at the time of order will be considered the basis for manufacturing.4. Product Measurements and CustomizationCustomers are responsible for providing accurate measurements and specifications when placing an order for customized products.Before confirming a customized order, customers should carefully verify: Door dimensions Frame/chokhat dimensions Opening measurements Material requirements Design and finish Quantity Other customized specificationsOnce manufacturing of a customized product has started, changes or cancellation may not be possible.5. PricingAll product prices displayed on the website are subject to change without prior notice.The final price payable by the customer may depend on: Product specifications Size and dimensions Quantity Customization Delivery location Applicable taxes Shipping or transportation chargesAny applicable additional charges will be communicated to the customer where required.6. OrdersPlacing an order through the website constitutes a request to purchase the selected product.An order will be considered accepted only after confirmation by Brandverse Media.We reserve the right to cancel or decline an order in circumstances including: Product unavailability Incorrect product information or pricing Incorrect customer information Inability to service the delivery location Payment issues Suspected fraudulent activity Other circumstances beyond our reasonable controlIf an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable Refund Policy.7. PaymentCustomers agree to provide accurate payment and billing information when placing an order.All payments must be made through the payment methods made available on the website or otherwise communicated by Brandverse Media.We are not responsible for delays or failures caused by third-party payment gateways, banks, financial institutions, or other payment service providers.8. Shipping and DeliveryOrders will be shipped or delivered according to our Shipping Policy.Delivery timelines are estimates and may vary depending on: Product type Customization Order quantity Manufacturing time Delivery location Transportation availability Weather or other unforeseen circumstancesFor large or heavy products such as doors and frames, special transportation arrangements may be required.9. Inspection Upon DeliveryCustomers should inspect their products immediately upon delivery.If you receive a product that appears damaged, incorrect, or incomplete, please contact us within the timeframe specified in our Return/Replacement Policy.Customers may be requested to provide photographs or videos of the product and packaging to help us assess the issue.10. Returns, Replacements and RefundsReturns, replacements, cancellations, and refunds are governed by our separate Return & Refund Policy.Customized, made-to-order, or specially manufactured products may be subject to different return or cancellation conditions because they are produced according to customer specifications.Customers should review the applicable policy before placing an order.11. User AccountsIf you create an account on our website, you are responsible for: Providing accurate information. Maintaining the confidentiality of your login credentials. Keeping your account information updated. Not allowing unauthorized persons to access your account.You are responsible for activities carried out through your account.12. Website UseYou agree not to use the website to: Violate any applicable law or regulation. Attempt to gain unauthorized access to the website or its systems. Introduce malicious software, viruses, or harmful code. Copy or reproduce website content without permission. Interfere with the website's operation. Submit false, misleading, or fraudulent information. Use the website for unlawful or fraudulent purposes.We reserve the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.13. Intellectual PropertyUnless otherwise stated, the content available on this website, including: Logos Brand names Product images Product descriptions Graphics Text Website design Videos Marketing materialis owned by or licensed to Brandverse Media and is protected under applicable intellectual property laws.You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.14. Third-Party LinksOur website may contain links to third-party websites or services.These links may be provided for convenience. Brandverse Media does not control and is not responsible for the content, availability, policies, or practices of third-party websites.Accessing third-party websites is at your own discretion.15. Accuracy of Website InformationWe make reasonable efforts to maintain accurate information on our website. However, errors may occasionally occur, including typographical errors, pricing errors, product availability errors, or incorrect specifications.We reserve the right to correct such errors and update website information when necessary.16. Limitation of LiabilityTo the extent permitted by applicable law, Brandverse Media shall not be responsible for indirect, incidental, special, or consequential losses arising from: Use or inability to use the website. Delays caused by circumstances beyond our reasonable control. Third-party transportation or payment services. Incorrect information provided by the customer. Improper installation, handling, or use of products. Unauthorized use of customer accounts.Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.17. Force MajeureBrandverse Media shall not be held responsible for failure or delay in performing its obligations when such failure or delay results from circumstances beyond our reasonable control, including natural disasters, severe weather, fire, strikes, transportation disruptions, government restrictions, war, civil disturbances, supply-chain disruptions, or other unforeseen events.18. PrivacyYour use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.By using the website, you acknowledge that you have read and understood our Privacy Policy.19. Changes to These TermsWe reserve the right to update or modify these Terms from time to time.Any revised Terms will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.20. Governing LawThese Terms shall be governed by and interpreted in accordance with the laws of India.Any disputes arising in connection with these Terms or transactions made through the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business.